What happens is my flight is delayed?
Great question, if your flight is delayed, chances are we know this before you do. But sometimes technology fails and does not update us as quickly as we hope, so we ask that in the event your flight is delayed, you call us at 781.938.0014 with any and all updates.
Our dispatch department will monitor your flight for any early or delayed arrivals. Any flight delays that extend beyond 2.5 hours a $25 per hour monitoring fee will apply. This covers the cost of your assigned driver being placed on standby and any administrative fees.
How will I know where to locate my car and chauffeur?
Chauffeurs are not permitted to leave any vehicle unattended for any length of time. Your car and chauffeur will be waiting for you at the designated Limousine stand for your terminal. If you are unable to locate the Limousine stand or your chauffeur please contact Lynette’s Limousine at 781-938-0014 for assistance.
Logan Airport Pick up Locations:
(These are subject to change. Please inquire with our office to confirm current Massport policies.)
All Delta, Southwest and Westjet flights except international
-Exit terminal on Lower Level and proceed across both crosswalks to Limousine Lot
Air Canada, All American flights (except international arrivals), Pen Air, Spirit Air, and United Airlines
-After getting all baggage proceed outside baggage claim and cross the crosswalk into the parking garage and walk over to the limo stand area marked "Limos".
Jet Blue (Except Int'l Arrivals), Alaska Airlines, Aer Lingus (Both Departures & Arrivals), Cape Air, Emirates Airlines (Departures Only), Tap Portugal (Departures Only), Sun Country.
-After getting all baggage proceed up to the "Departures Level" and exit the terminal and proceed to the outer most curbside area.
-Exit terminal at the ground level. Walk out to the designated limousine parking lot on your far left.
Tolls (except airports) and parking fees are not included in the cost of service.
Do you charge any Grace Periods &/or Wait Fees?
Domestic Flight Arrivals: There is a 30 minute grace period on domestic flight arrivals. Your driver will arrive at the designated limo stand 30 minutes after your flight has landed. Trip time will begin at that point and to avoid any additional fees, the ride must be completed within 60 minutes (or originally negotiated time).
International Flight Arrivals: There is a 45 minute grace period on international flight arrivals. Your driver will arrive at the designated limo stand 45 minutes after your flight has landed. Trip time will begin at that point and to avoid any additional fees, the ride must be completed within 60 minutes (or originally negotiated time).
Once your grace period has expired, all sedans and executive SUV'S will accrue a $1.00 per minute wait fee.
All price quotes over the phone or email are estimates. These rates are subject to change and are based upon availability at the time of the quote. Price Quotes are not guaranteed unless reservation is booked the day of quote.