Reservations
All advance reservations are greatly appreciated. Our telephone lines are answered 24 hours a day and are toll free (within MA) for your convenience
*1-800-698-0014. We can take online reservations as well at reservations@lynetteslimousines.com.
(A confirmation email must be sent to authorize reservation)

Transfers
Our transfers include but aren’t limited to a one way or round trip service to Logan or another Airport without stops between. Additional stops if needed will be calculated at $10.00 per stop.

Payment
Payments with the exception of weddings will be due in full at or by the pick up time of the reservation date. Weddings must be prepaid at least 30 days prior to the reservation date. We accept cash, checks, Visa, Master Card, American Express, and Discover as forms of payment. If you wish to pay by check please make sure we receive your check at least two weeks prior to your reservation date. We do require Credit Card holders and Credit Card to be present at the pick up address in order to authorize payment.

Cancellations
Any cancellation made within 48 hours of reservation date will be charged for full use of vehicle. All reservations are subject to a minimal cancel fee which will be determined at the point of reservation.

No Show Policy
Airport- If you fail to arrive at the scheduled pick up time and/or location for the arriving flight information you provided to us and there has not been any contact with Lynette’s Limousine after an hour for National flights or an hour and a half for international flights this will be considered a No Show and you will be charged the full fee of the reservation. If you can’t locate your vehicle please call us at
781-938-0014. Massport frequently changes pick up and drop off locations. Please call the office for assistance and we will direct you to the driver.

Delays
If your flight is delayed we ask that you call Lynette’s Limousine at 781-938-0014 to inform us and let us know when you will be departing so we can make adjustments to accommodate your new arrival time. We will be able to monitor your flight accordingly as soon as it is in flight.

Meeting Locations at Logan Airport
Chauffeurs are not permitted to leave any vehicle unattended for any length of time. Your car and chauffeur will be waiting for you at the designated Limousine stand for your terminal. If you are unable to locate the Limousine stand or your chauffeur please contact Lynette’s Limousine at 781-938-0014 for assistance.

Logan Airport Pick up Locations
(These are subject to change. Please inquire with our office to confirm current Massport policies.)

Terminal “A”
All Continental and Delta flights except international
-Exit terminal on Lower Level and proceed to Limousine Lot

Terminal “B”
Air Canada, Alaska Air (except international), All American flights (except international), Spirit Air, US Air & US Air Shuttle
-After getting all baggage proceed to the upper level (departure level). Exit terminal and wait for your vehicle by the curbside near the sign that reads “LIMO”

Terminal “C”
Air Tran, Jet Blue, Cape Air, United, and Mid-West
-After getting all baggage exit the terminal on the upper level (departure level) proceed to outer most curbside area.

Terminal “E”
Northwest and all International Flights
-Exit terminal at the ground level. Walk out to the designated limousine parking lot.

Miscellaneous Charges
Tolls (except airports) and parking fees are not included in the cost of service.

Price Quotes
All price quotes over the phone or email are estimates. These rates are subject to change and are based upon availability at the time of the quote. Price Quotes are not guaranteed unless reservation is booked the day of quote.